Privacy policy

Updated: 22nd February 2026

This Privacy Policy explains how we collect, use, store, protect, and disclose your personal data when you use our Website (“Website”, “we”, “us”, “our”).
By using this Website, you acknowledge that you have read and understood this Privacy Policy.

1. Definitions

1.1 Personal Data

Any information or set of information relating to an identified or identifiable natural person (data subject).

1.2 Processing of Personal Data

Any operation performed with personal data, whether by automated means or not, including collection, registration, accumulation, storage, adaptation, modification, use, disclosure, distribution, provision, access, depersonalization, blocking, erasure, or destruction.

1.3 Data Subject

A natural person whose personal data is processed. In the context of this Website, this means you as the User or Customer.

1.4 Consent of the Data Subject

Freely given, specific, informed, and unambiguous indication of the data subject’s wishes, expressed by a statement or affirmative action (e.g., ticking a checkbox), signifying agreement to the processing of their personal data.

2. Legal Basis for Processing

We process personal data in accordance with:

  • The Law of Ukraine “On Personal Data Protection”;

  • Other relevant Ukrainian regulations;

  • Legitimate interest, contractual necessity, and/or your consent;

  • Compliance with our legal obligations.

3. Types of Personal Data We Collect

We may collect and process the following categories of data:

3.1 Data provided by you

  • Full name

  • Email address

  • Phone number

  • Account details

  • Payment details (processed securely through third-party providers)

  • Communication content (messages, support requests)

3.2 Automatically collected data

  • IP address

  • Device information

  • Browser type and version

  • Cookies and tracking technologies

  • Log files and usage data

3.3 Data from third parties

  • Payment processors

  • Analytics providers

  • Advertising platforms (if applicable)

We collect only the minimum amount of data necessary for website functionality and service provision.

4. Purposes of Personal Data Processing

We process your personal data for the following purposes:

  • To provide and maintain Website functionality

  • To create and manage user accounts

  • To deliver services you request

  • To process payments

  • To respond to inquiries and provide support

  • To improve Website performance and user experience

  • To send notifications, updates, or marketing messages (with consent)

  • To ensure security, detect fraud, and comply with legal obligations

5. Consent and Withdrawal

Your consent is required for certain types of data processing.
You may withdraw your consent at any time by contacting us at: [add email].
Withdrawal does not affect data processed prior to your request.

6. Storage and Retention of Personal Data

We store personal data only for the period necessary to fulfill the purposes described above, unless a longer retention period is required by law.

Retention periods may include:

  • Account data: stored while your account is active

  • Transaction data: stored for legally required accounting periods

  • Cookies: stored as defined in our Cookies Policy

  • Communication records: stored to improve service quality

7. Protection of Personal Data

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption and secure data transfer protocols

  • Access control and password protection

  • Regular security audits

  • Use of reputable hosting and cloud services

  • Monitoring for suspicious activity

No data transmission over the internet can be guaranteed as 100% secure, but we take all reasonable measures.

8. Disclosure of Personal Data

We do not sell or rent personal data.

We may share personal data with:

  • Service providers (hosting, payments, analytics)

  • Legal authorities (if required by law)

  • Contractors bound by confidentiality agreements

  • Third-party processors necessary for Website operation

Any transfers to third parties are made only for lawful, legitimate purposes.

9. International Data Transfers

If personal data is transferred outside Ukraine, such transfers occur only when:

  • The receiving country ensures adequate data protection;

  • Appropriate safeguards (contracts, clauses, encryption) are in place;

  • You have provided explicit consent where necessary.

10. Rights of the Data Subject

According to Ukrainian law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Request restriction of processing

  • Object to processing (where applicable)

  • Withdraw consent at any time

  • Request information about third parties receiving your data

  • Protect your rights through courts and state authorities

To exercise your rights, contact: [add email].

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions

  • Analyze usage and traffic

  • Improve user experience

  • Personalize content (if applicable)

You may manage or disable cookies in your browser settings.
A separate Cookies Policy can be provided upon request.

12. Liability and Dispute Resolution

We are responsible for ensuring compliance with this Policy and Ukrainian data protection laws.
Disputes may be resolved through:

  • Communication with our support team

  • Filing a complaint with the Ukrainian Ombudsman (Уповноважений Верховної Ради України з прав людини)

  • Court proceedings in Ukraine

13. Changes to This Privacy Policy

We may update this Policy from time to time.
All changes will be posted on this page with a revised “Last updated” date.
Continued use of the Website signifies acceptance of the updated Policy.

14. Contact Information

If you have questions or requests related to this Privacy Policy or your personal data, contact us at: EssayServiceUkraine.com